Pearl Pendant Necklaces

The ring is awesome. But here is few things that really upset me with this purchase:1- there were undisclosed fees once the ring arrived to Canada! I do not mind paying the tarrifs but please at least let me know so i know what to expect!!2- 2 days express took longer than 4 days to arrive!3- i had to make a credit card payment to the shipper to release the item due to the undisclosed fee!4- i was expecting an appraisal with my purchase but the ring arrived all alone with no other papers!!!I like your products but the above 4 things do not encourage me to buy from your website again!!! Please fix the issues i stated and contact me when it is fixed so i shop with you again. Thank you.