
Custom Pendants
Create one-of-a-kind pendants from nameplates to diamond-encrusted masterpieces.
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from sketch to finished piece
For over 20 years, ItsHot has designed and manufactured fine jewelry in New York's Diamond District, creating every piece in-house with full control over quality and materials. Whether you want to create something unique, upgrade a design, remodel your jewelry, or add engraving, we make the process smooth and personalized.
Now choose the type of customization that fits your vision
Explore our complete range of custom jewelry pieces
From Idea to Masterpiece
Have a vision no one else has? Whether you have a sketch, a reference photo, or just an idea in your head, our jewelers will guide you from concept to finished piece.
What can be customized:
Upgrade What You Love
Found a piece on our site but want to make it more personal? We can modify and enhance most of our designs without losing what made you like them in the first place.
What can be customized:
Remodel. Repurpose. Reinvent.
Have jewelry you no longer wear? We can redesign your existing piece or even melt your gold to create something entirely different while keeping its sentimental value.
What we can do:
Make It Personal
Add meaning to your jewelry with custom engraving, initials, dates, symbols, or photo engraving. If the item you like does not clearly show an engraving option, contact us anyway.
What can be added:
Send us a photo, sketch, or description.
Review 3D renderings and request changes.
Cast in metal, polished, and finished by hand.
Shipped securely with insurance and warranty.



Appraisal certificates can be scanned at any gold or diamond tester in the world for 100% authenticity. Custom orders also come with a warranty that covers labor needed to fix manufacturing defects.
Upload a photo, sketch, or describe your idea. We'll reply with the next steps.
It's very easy to create a custom-made jewelry! The professional jewelers will guide you through only few simple steps of the process. After creating a design in a provided platform, you send the drawing to the experts. They will offer the materials best suited for the desired jewelry and your budget. This will result in a 3D model of the chosen item and some final adjustments. Now you have to pay for the order and shipping and wait for the parcel.
In general, it will take 1–4 weeks to receive your custom piece of jewelry. The average time can vary depending on the type of jewelry, how complex the design is, how many gemstones need to be set, how many materials are involved, and how long it takes to achieve a perfect design that fits your budget. Overall, very intricate or specific details may require more minute adjustments throughout the design process, increasing the time frame.
The price of custom jewelry can vary greatly, depending on the type of metal and weight, gemstone and diamond grade, intricacies involved in the design, and the overall labor required. To estimate the cost, it’s a good idea to search for similar jewelry pieces for sale online (similar karat purity, total carat weight in diamonds, size, etc.) or look at the jewelry cost factors in our jewelry education blog section. We will affirm the price of your personalized jewelry piece after you have an estimate and a design idea
We will work closely with you in the design process, so it’s not necessary to send a completely finished drawing. Complete, detailed jewelry designs are great, but plenty of customers simply send us a loose sketch of the most important parts of their design. As long as you send us a design that captures the main gist of what you want, we'll fine-tune it with you throughout the process.
Because ItsHot tailor-made rings are manufactured to your specifications, they are not refundable and not returnable. All exchanges are final; this is why we take great care to communicate with clients about their exact wishes.