Latest ItsHot Customer Reviews
An updated glance at the most recent feedback from our customers who've interacted with ItsHot. This dedicated space offers our prospective clients a window into the experiences of previous shoppers, giving insights into product quality, service standards, and overall satisfaction. We have been in jewelry business since 2004, with actual location in New York City, USA which are you welcome to visit and view/purchase our products in person. As always we guarantee your satisfaction and offer 30 days full money back guarantee on our products.
“The website is easy to navigate and lists all the information the customer wants. A quick phone call was answered promptly and question answered. The price of this piece was the best. The ItsHot knows how to professionally conduct business unlike the last company I bought from. I’m satisfied and will recommend you”
“My wife has been looking for a new Cartier and sent me the link for the one with. It’s hot and I looked on it and did some research and believed that the deal was too good to be true! Spent probably 15 or 20 minutes doing research on it’s hot even going to the Better Business Bureau to make sure these guys were legit as I felt a deal was too good to be true but lo and behold they are real and the deal wasn’t too good to be true! So easy to purchase, got confirmation email immediately I was able to talk to somebody when I needed to and they had the watch ready for us Exactly like they said they would when we showed up. Came with Cartier box and warranty information so we have already ordered a next custom piece of jewelry from them as their pricing is fantastic and Service is even better.”
“having never purchased any big ticket items on line before I must tell you that words can't express just how happy I am with the service that I have gotten for everyone I have dealt with from your company. And the most important thing was that your prices are the best that you can find anywhere on line or the local stores in my hometown. I saved over 2 thousand dollars on my Rolex watch alone. All of my future jewelry needs will be at your store only.I have to rate your store and employs a big 10 !!! keep up the good work. Frank M.”
“I recently purchased a pair of Tom Ford Christian sunglasses and I couldn't be more thrilled with my experience. From the moment I placed my order, it was clear that customer service was a top priority. The delivery was prompt and the sunglasses arrived exactly when promised, beautifully packaged and in pristine condition. The Tom Ford Christian sunglasses themselves are a stunning addition to my eyewear collection. The design is both sophisticated and trendy, featuring bold lines and a flattering shape that complements my face perfectly. The quality is unmistakable; from the luxurious materials to the exquisite craftsmanship, these sunglasses are a true testament to Tom Ford's reputation for excellence. The lenses are top-notch, offering excellent UV protection while still maintaining clarity. I appreciate that they not only look great but also provide the functionality needed for long summer days. Whether I'm lounging by the pool or out for a drive, these sunglasses have quickly become my go-to pair. What truly impressed me was the extra care taken in packaging and delivery. The sunglasses came in the original Tom Ford case, accompanied by a soft cleaning cloth and authenticity card, which reassured me I was purchasing a genuine product. It's always important to know you're investing in an item that lives up to its brand promise. Overall, my experience with the Tom Ford Christian sunglasses has been outstanding. The combination of exceptional style, quality, and timely delivery makes it a purchase I wholeheartedly recommend. If you're looking to elevate your eyewear game while enjoying the confidence of a genuine designer piece, these sunglasses are definitely worth considering! ”
“cufflink are beautiful, as well as a presentation box, my hubby was very pleased. However, we did have a 3 weeks delay in receiving product, even it says product is available to be shipped next day. Would order again, just will clarify availability and timing first.”
“I ordered the watch on *** and did not receive my order until *** That I had a problem. Since I had never order anything from Itshot.com I was suspicious that was a real company. I was in communication with it's sales department, I assured that my order was being processed. It was During Christmas and during the new year, I am sure people were on leave. I did receive the Cartier Santos Diamond watch and it looked as good in person as advertised. My wife was ecstatic. So happy wife, I am happy. I will order from Itshot.com again for my next jewelry needs.”
Respond by admin:
Very sorry about the delay, I see that our team was in contact with your the whole time to provide and update. Glad to hear you guys love the watch. Christmas is the busiest time of the year for us, so again, very sorry about the delay and glad it worked out in the end.
“Great quality and selection. Received earlier than expected, and the presentation was beyond amazing. Item arrived in a lighted box which was beautiful and unexpected. The customer service agent responded quickly when I couldn’t see how to change my password and the gentleman was courteous and reliable. Would definitely recommend ItsHot.com”
Respond by admin:
Glad you love the watch. It does come with appraisal certificate and we use an independent gemological lab for it. They examined the watch but said certificate will only be provided on the next day. Since we assumed you would like to receive the watch prior to New Year's eve we shipped the watch to you with FedEx Air and sent certificate separately next day with USPS, tracking number 9449036208235274722816