How to contact ItsHot.COM

How to contact

We welcome your questions and feedback. Feel free to contact us using any of the methods below. For the fastest answer, read our frequently asked questions (FAQ).

  • Call us

    Our diamond and jewelry consultants have the knowledge to help you make the right decision, and most calls are answered in ten seconds.

    US and Canada customers call us toll-free: 1-866-423-6262 Outside US and Canada please call: 212-937-7729 

    Our phone support hours are: Monday through Friday 10 a.m. - 9 p.m. Eastern Time.
  • E-mail us

    For sales questions:

    Give us your feedback We want you to be completely satisfied with your experience. Please tell us what we're doing well and what needs improvement by emailing us at:

    E-mail our webmaster If you encounter any technical problems while using our site, please call us toll-free at 1-866-423-6262 outside US: 212-937-7729 or e-mail us at:
  • Live Chat: contact us for instant 24/7 support:

  • Send us a letter

    Please write to the following address:
    2 West 46th St., Suite 602
    New York, NY 10036

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